Leaseholders set direction
A company governed by leaseholders can set priorities, ask for evidence, review performance and make decisions about how the building is managed.
What RTM changes →Richmond Gate · Bournemouth · Leaseholder-led
The time for action is now.
Richmond Gate is home to 88 flats. Leaseholders deserve a clear voice, reliable information and management that follows through. Right to Manage gives qualifying leaseholders a lawful way to take over the building’s management together.
This is about taking responsibility for the building we all depend on — and making sure decisions are made with leaseholders in the room.
88 flatsOne community with a shared interest in the block
45 targetOur working target for participating flats, with a buffer
Leaseholders leadResidents as company directors, supported by professionals
A practical plan
More accountability. More follow-through.
RTM does not mean leaseholders personally become the maintenance team. The RTM company holds the management responsibility and can appoint a professional managing agent to deliver the day-to-day work.
Use a managing agent
Mylako Limited is the proposed managing agent. Leaseholders will lead the RTM company and make the decisions; Mylako’s role would be professional support under a contract approved and overseen by leaseholder directors.
Read the proposal →Build the company properly
We need leaseholder directors, then a registered RTM company, formal notices and enough participating flats to make a valid claim.
See every step →Why change the current model?
The people paying for the building should have a direct say in its management.
Today, Rebbeck Brothers manages Richmond Gate within the arrangement set by the freeholder and the leases. Leaseholders fund the services, but they do not have a resident board with direct authority over priorities, budgets and performance. RTM would transfer the relevant management functions to a company run by leaseholders. Directors could set direction, agree clear controls and hold the managing agent to account for delivery.
Permits tied to individual spaces
Residents say permits were issued for individual car park spaces without advance notice, making it harder for households to share a space. Under RTM, directors could review the effect on residents, engage with the parking operator and consider a workable sharing policy. What can be changed would depend on the parking contract, leases and applicable rules; the key change is that leaseholder directors would have a direct role in reviewing and pursuing the issue.
Set the job, check the result
Residents have raised concerns that the last east-side clean was poor and that the front of the building needs proper cleaning. RTM directors could set a scope and budget, review quotes and contractor insurance, define the standard expected, check the finished work and approve invoices under agreed payment controls.
Get important work done before it becomes a fire
A leaseholder-led company could keep a visible plan for building works, prioritise what matters, budget for it and track progress. Emergency and legally required work still needs to be handled promptly, while planned maintenance helps residents see what is due and why.
Discuss changes with the people affected
Electric vehicle charging and any associated costs could be put to the directors for discussion at residents’ request. The company could assess demand, safety, electrical capacity, lease requirements and funding before deciding what can sensibly be implemented.
What RTM changes: management decisions move to the leaseholder-owned RTM company, which can set priorities and require reporting through its directors. It is not unlimited power to override leases, contracts or legal duties. It is a practical route to direct leaseholder oversight of the services leaseholders pay for. Why the current Rebbeck Brothers appointment must change for RTM · Questions about the agent and handover. Read how RTM changes the management model →
A fresh attempt with practical support
Last time, the costs stopped the work from moving forward.
The earlier RTM effort faced an eligibility question that needed professional survey and legal work. Leaseholders at the time chose not to fund more of that work, so the process did not get over the line. This time, the leaseholder group is leading the work. Mylako has offered to support start-up administration alongside the leaseholder directors and solicitor, and to cover up to around £5,000 of initial legal and professional costs, subject to written terms. This support does not guarantee a successful claim or transfer responsibility for the process to the agent.
How would Richmond Gate’s money be protected?
If appointed to handle the RTM company’s funds, Mylako must follow RICS client-money standards: hold the money in a separate client account at an authorised bank, include “client” and the firm’s name in the account title, keep records for each client, and reconcile the bank, cashbook and client ledgers regularly—normally every month, with senior review.
Mylako’s RICS Client Money Protection certificate (Firm 041818) is valid to 30 March 2027. It states a £50,000 limit per valid claim, up to £10.3 million annual aggregate, plus a separate £10 million annual pool for qualifying property-management and letting claims. The scheme is a last resort and claims are subject to its rules, limits and exclusions; it is not insurance or a guarantee against every loss.
Read the client-money safeguards and certificate detailsThe participation target
Our project threshold is 50% plus one: 45 flats.
There are 88 flats at Richmond Gate. The general legal test is that qualifying leaseholders for at least half the flats must be members of the RTM company when the claim is made. If all 88 flats qualify, half is 44. We are aiming for 45 to give the process a buffer, while the solicitor confirms which flats count and the precise threshold.
Being a member is not the same as becoming a director. We need a small group of leaseholders to serve as directors; other participating leaseholders can join as company members.
Why act together
A better route starts with enough people.
One flat cannot take over management alone. A properly formed company and broad leaseholder participation make the proposal credible and give the project a practical mandate.
Register your interestThe route ahead
From directors to handover
The formal notices and dates will be managed with the solicitor. Here is the plain-English sequence.
Find leaseholder directors
People who can help establish the company, provide required details and oversee the work.
Register Richmond Gate RTM Company Limited
A company limited by guarantee, formed for the RTM process and ongoing management role.
Invite all qualifying leaseholders to join
The solicitor sends the formal invitation to participate. We will also communicate with leaseholders so everyone understands the choice.
Reach the confirmed threshold and serve the claim
Once the required participation is in place, the company serves the Notice of Claim on the landlord and other required parties.
Resolve any response and prepare
The landlord has a statutory period to respond. The company prepares budgets, contracts, records and the handover plan.
Take over management
If the claim succeeds, the RTM company takes over on the date stated in the notice and appoints its chosen managing agent.
The sequence and deadlines are subject to solicitor confirmation and any challenge. See the full process guide.
What this is — and is not
Management changes. The freehold does not.
RTM transfers specified management functions to the RTM company. The freeholder keeps the freehold. Leaseholders still need to pay charges due under their leases, and the company must meet the lease obligations and legal duties that apply.
We are not promising a lower service charge. The aim is to make sure the money collected is matched by better oversight, clearer priorities and more work completed.
Read the questions leaseholders askOne clear next step
Become a director or support RTM hello@richmondgatertm.co.ukHelp move Richmond Gate forward.
If you own a flat at Richmond Gate, tell us you want to learn more, join the RTM company, or consider becoming a director.